I didn't get the email — what now?

Check your spam folder and that you typed the exact address you signed up with. Otherwise wait for admin approval, or contact your workspace administrator directly.

Can I close this page while I wait?

Yes. The request is remembered in this browser, and the temporary password appears here or on the sign-in page as soon as it is approved.

What if my request is declined?

Contact your workspace administrator. They can confirm your identity and either approve a new request or issue a temporary password for you.

InsightIA

Reset your password

Enter your email and we'll send you a secure reset link (valid for 30 minutes). If the email doesn't arrive, an administrator can approve your request and a one-time temporary password will appear here.

Remembered it? Back to sign in →

How password recovery works

We email a secure reset link to the address on your account. If the email doesn't reach you, your request is also sent to your workspace administrator as a backup:

We email you a one-time reset link (valid for 30 minutes) and create a backup request for your admin team.
If the email doesn't arrive, an administrator can approve the request from the admin console.
A one-time temporary password appears on this page and on the sign-in page of this browser — use it to sign in.

Right after signing in with it, you'll be asked to set a new password of your own. If you don't see an approval after a while, contact your workspace administrator directly.

Secure, two-path account recovery

When you request a reset, InsightIA emails a secure, single-use link to the address on your account. The link expires after 30 minutes and signs you out of every other device once your new password is set. If the email cannot reach you, the same request is routed to your workspace administrators, who can confirm it is really you and approve a one-time temporary password instead.

Emailed reset link

A single-use link valid for 30 minutes is sent only to the email address on your account, so nobody can take over your account just by knowing it.

One-time temporary password

Once approved, a single-use temporary password appears on this page and on the sign-in page in the same browser, and is never shown again.

Forced password change

Immediately after signing in with the temporary password you choose a new password of your own, and all your older sessions are signed out.

Frequently asked questions

I didn't get the email — what now?: Check your spam folder and that you typed the exact address you signed up with. Otherwise wait for admin approval, or contact your workspace administrator directly.
Can I close this page while I wait?: Yes. The request is remembered in this browser, and the temporary password appears here or on the sign-in page as soon as it is approved.
What if my request is declined?: Contact your workspace administrator. They can confirm your identity and either approve a new request or issue a temporary password for you.

Want the full tour? See how InsightIA works or create a free account.